Refund Policy
We understand that circumstances change. Our comprehensive refund policy ensures transparency and fairness for all thoravalinque bridal makeup program participants.
Refund Eligibility & Process
Refund Eligibility Requirements
- Course withdrawal within specified timeframe
- Medical documentation for health-related withdrawals
- Completed refund application form submission
- Original payment verification and receipt
- No course materials retention after withdrawal
- Compliance with program attendance policies
Required Documentation
- Signed refund request form with student details
- Original enrollment agreement and receipts
- Bank account details for refund processing
- Supporting documents for withdrawal reason
- Course material return confirmation
- Student identification verification
Refund Processing Timeline
Application Submission
Submit complete refund application with required documentation
Review Process
Administrative review and eligibility assessment within 7-10 business days
Approval Decision
Written notification of refund approval or additional requirements
Payment Processing
Refund processed to original payment method within 14-21 business days
Refund Scenarios & Timeframes
Early Withdrawal
Students withdrawing within the first 14 days of program commencement are eligible for a full refund minus administrative fees. This covers unexpected personal circumstances that prevent course continuation.
100% Refund AvailableMedical Circumstances
Medical withdrawals supported by healthcare professional documentation receive special consideration. Refund amounts depend on course completion percentage and medical evidence provided.
Case-by-Case AssessmentCourse Cancellation
If thoravalinque cancels a scheduled program due to insufficient enrollment or other circumstances, students receive full refunds including all fees. Alternative course dates offered when available.
Full Refund GuaranteedPartial Completion
Students who complete portion of coursework before withdrawal may be eligible for partial refunds. Amount calculated based on remaining course content and materials provided.
Pro-rata CalculationPayment Method Processing
Credit Cards
5-7 business daysBank Transfer
10-14 business daysPayPal
3-5 business daysNeed Refund Assistance?
Our student support team is here to help guide you through the refund process. We're committed to handling your request fairly and efficiently.
This refund policy was last updated in January 2025 and applies to all thoravalinque bridal makeup programs. Terms subject to change with advance notice to enrolled students.